Returns & Exchanges

At Club L London, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 14 days of delivery for a refund or exchange, provided they are in their original condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all original garment tags and hygiene seals are intact and undamaged.

3

Generate and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your proof of postage until your refund has been fully processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing